At ProSky Drone, we strive to ensure your satisfaction with every purchase. If you find yourself dissatisfied with your Pro Sky Drone product, we've outlined our return and refund policy to provide a hassle-free experience:
Return Period:
You may return your Pro Sky Drone product within 30 days from the date of delivery. Beyond this period, unfortunately, we cannot process any returns.
Return Process:
1. Locate the return slip included in the original product packaging.
2. Fill out the return slip, providing details such as your order number and reason for return.
3. Place the completed return slip inside the box with the product.
Return Shipping:
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of the product.
Refund Process:
Upon receiving and inspecting the returned item, we will process your refund. Please allow a reasonable processing time, and note that refunds will be issued to the original payment method used for the purchase.
Damaged or Defective Products:
If you receive a damaged or defective Pro Sky Drone product, please contact our customer support team immediately at [support@proskydrone.com] with photos of the damage. We will work swiftly to provide a resolution.
Contact Us:
If you have any questions or concerns regarding our return and refund policy, feel free to reach out to us at [support@proskydrone.com]. We are here to assist you.
Thank you for choosing ProSky Drone. We appreciate your trust, and we are committed to ensuring a positive experience with our products.
